4466 Labor Service Co., Ltd.

Shangfei Consulting Co., Ltd

With the increasing demand for foreign workers in Hong Kong's service industry, especially the hotel, property management and airport industries, many foreign and mainland workers who have just arrived in Hong Kong face the dual challenge of not being able to communicate in English and lacking practical knowledge of the industry. This not only affects their work efficiency and service quality, but may also lead to customer complaints and safety hazards. Therefore, we have specially provided pre-employment English and practical training courses for workers who have just arrived in Hong Kong to help them master the core English vocabulary, commonly used sentence patterns, industry operating specifications and cross-cultural communication skills required for work in a short period of time. Through 2-3 months of systematic training, students can quickly adapt to Hong Kong's working environment, improve service standards and professional confidence, save companies follow-up training costs, and enhance the professional image and competitiveness of the overall team.

Programme Objectives

Allow employees to be competent and provide high-quality services from the first day of work. Let employers and employees achieve a win-win effect.

Solve the pain points

·New arrivals to Hong Kong lack English and lack practical experience ·Difficult to quickly qualify for positions, affecting service quality
Training purposes

Students should master the skills within 3 months ·Core English ·Industry norms ·Cross-cultural communication skills
Curriculum value

·Improve communication skills and reduce customer complaints and misunderstandings ·Enhance professional confidence and accelerate adaptation to the new environment ·Save training costs for enterprises and improve team image

Core Purpose of the Course

Solve the shortcomings of imported workers 'abilities

Adaptation of industry terms and service standards

·Industry employer feedback reports show that 72% of employers pointed out that mainland workers have insufficient understanding of Hong Kong industry terms. · 68% reported differences in service standards and difficulties in adapting (such as hotel cleaning processes and property maintenance specifications), resulting in an average position adaptation period of up to 45 days, far exceeding the 15 days for local employees.
language communication barriers

·Survey shows that 59% of employers believe that mainland workers have communication difficulties in Cantonese/English. ·Specific manifestations are misunderstanding of work orders, untimely customer service responses, and low team cooperation efficiency, which directly affect service quality and position Retention rate.

Expected indicators for ability improvement after training

Language communication skills up to standard

·Students can understand 90% of work scene instructions ·Master 500 industry core vocabulary ·You can use 100 commonly used sentence patterns
Quantitative standards for industry skills operations

·Hotel industry: Complete standard room cleaning within 30 minutes Front desk operation accuracy rate is over 95%; ·Property: Independently identify 20 common facility failures and complete basic maintenance; ·Business clerk: Typing in Chinese and English at 80 words/minute (accuracy rate 98%)

Pre-employment training course process

Tutorial sharing

The course will cover professional terms in the industry in various industries, communication methods that employees must master, responses to customers, and workplace etiquette. Online courses include recordings of vocabulary in Chinese and English so that students can review and practice anytime, anywhere.
Scenario-based training

In addition to online theoretical courses, there will also be offline physical courses to allow students to experience first-hand the various situations they will encounter in the workplace. Classrooms flexibly arrange flexible teaching hours according to student time.
Assessment and assessment

Students need to complete after-school answers within 2 hours after class to ensure that students can correctly absorb and understand the classroom content. Students will take physical classes and assessment tests once a month. Before the end of the course, students will participate in a graduation evaluation to evaluate the students 'absorption and performance in theory and practice. According to industry needs, students have the opportunity to undergo practical skills tests.
Award of certificates

Students complete the course with an attendance rate of over 85%, and pass the evaluation and assessment will be awarded a diploma by the Greater Bay Area College.

Hospitality: Room Services and Department Operations

Standard process and efficiency training for room cleaning

·Explore Hong Kong's "Five Permanent Measures"(5S) management model and train students to use the "Cleaning Roadmap"(operated clockwise from bedroom to bathroom) ·Equipped with a timer to conduct a competition, requiring standard room cleaning (including 18 steps of bed making, mirror defogging, article homing, etc.) to be completed within 30 minutes, and the compliance rate must exceed 85%.
Hotel department operation and communication training

·Students need to understand the entire process of each hotel department. Understand the points that need to be paid attention to in each process such as check-in, check-out and settlement, guest consultation, catering department, etc. ·Course setting: Travel training for different emergency scenarios: Multi-responsibility trip during peak periods (receiving 3 guests at the same time + answering phone calls) Room status conflict itinerary Foreign currency exchange accounting, etc.

Industry Coverage

We provide training in different industries

Hotel industry
Property management
Business clerk
Aviation and logistics

Address: Room D1, 5/F, Chaoda Industrial Building, 708-710 Prince Edward Road East, Wong Tai Sin District, Kowloon, Hong Kong

Enquiry: (852)9868 4466 - Elaine Li

Worker Application: (852)6808 0866 - Terance Pun

(852)9746 4466 - Matthew Tang

Enquiry Email: 4466-hr.com

Worker Application Email: application@4466-hr.com

Contact Information

Telephone：
查詢：
(852)9868 4466 — Elaine Li
勞工申請：
(852)6808 0866 — Terance Pun
(852)9746 4466 — Matthew Tang
Email：
查詢郵箱：
info@4466-hr.com
勞工申請郵箱：
application@4466-hr.com

Official account of Wechat

Official account of Wechat

Scan and follow the Weixin Official Accounts

Copyright © 1990-2026 4466 Services Co., Ltd. All rights reserved.